TERMS & CONDITIONS

Ownership

The company responsible for this website www.sbs.madrid is IBEA Educational Group Madrid S.L, with the NIF number B56817679 situated at c/ Gran Vía 4, 28013 Madrid, Tel no. +34910054958, email address info@sbs.madrid. Use of the website confers user status and implies acceptance and knowledge of the terms and conditions.

 

Payment Terms and Deadlines

A non-refundable application fee of €150 is payable at the time of the application submission.

An administration fee* of €1,900, which contributes towards the enrollment of the student, student support and student activities during the entire program, is payable on confirmation and will hold the student’s place on the program. The School reserves the right to withdraw any campus place previously confirmed, if the above payment terms and conditions are not met.

* 80% refunded if visa is denied or there is written cancellation before 8 weeks before the official start of the course.

Methods of Payment

The application fee can be paid via our secure Flywire payment link or via bank transfer.

The administration fee can be paid via our secure Flywire payment link or via bank transfer.

The tuition fees can be paid via our secure Flywire payment link or via bank transfer.

When making a payment via bank transfer, please make sure to include the full name of the applicant or student for reference purposes. All types of transactions and related fees (e.g. bank fees) are the responsibility of the customer.

If an applicant or student is eligible for a refund, SBS Swiss Business School Madrid will credit the account with the balance of funds received only.

 

Right of Withdrawal, Cancellations, and Refund Policy

 

Statutory Right of Withdrawal (Derecho de Desistimiento)

 

Pursuant to the Spanish General Consumer Protection Law, the students have a legal right to withdraw from the enrollment agreement within a period of 14 calendar days from the date the contract is signed, without assigning any reason and without incurring any penalty.

 

Execution of the Refund: If the student exercises this right within the 14-day window, SBS Swiss Business School Madrid will refund all sums received, including tuition and administration fees, without any deductions or retention of expenses, within 14 calendar days from the date SBS Swiss Business School Madrid is officially informed of the withdrawal decision.

 

Procedure: To exercise this right, the student must submit an unambiguous, written statement via email to the Administration Office to the following email addresses before the 14-day period expires: academics@sbs.madrid 

 

Statutory Exceptions and Immediate Extinction of the Right

 

In accordance with consumer regulations governing digital content and services, the 14-day statutory right of withdrawal shall be completely extinguished and rendered void immediately upon the occurrence of either of the following events before the 14-day period expires:

 

Academic Commencement: The student attends or participates in the first official synchronous session, class, orientation, or academic seminar of the program (whether in-person or online).

 

Access to Digital Content: The student accesses, logs into, or activates their user account within the Virtual Learning Environment (VLE/LMS) or downloads any digital pedagogical materials provided by SBS Swiss Business School Madrid.

 

Once the service has commenced through academic participation or digital access, the student loses their right to a statutory refund, and the standard institutional withdrawal terms below shall apply.

 

Institutional Voluntary Withdrawals (Outside the Statutory Window)

 

Non-attendance does not constitute official withdrawal. SBS Swiss Business School Madrid must be notified by email to academics@sbs.madrid if any student wishes to leave the program.

 

For any cancellation or withdrawal requested after the 14-day statutory period has elapsed, or after the right has been extinguished due to academic/VLE access, the financial liability is governed by the following deadlines relative to the official program start date:

 

Notice Provided > 8 Weeks Before Program Start:

 

Tuition Fees: 100% refund of any advanced semester tuition payments.

 

Administration Fee: Subject to a retention fee; 80% of the standard €1,900.00 administration fee will be refunded to cover partial administrative processing.

 

Notice Provided Between 4 and 8 Weeks Before Program Start:

 

Tuition Fees: 50% refund of the upcoming semester fee. Any additional future semesters paid in advance will be refunded at 100%.

 

Administration Fee: Non-refundable.

 

Notice Provided < 4 Weeks Before Program Start or After Commencement:

 

Tuition Fees: 0% refund for the current or upcoming semester. The student remains contractually liable for 100% of the tuition fee for that active academic period. Future semesters paid in advance remain 100% refundable.

 

Administration Fee: Non-refundable.

 

Exceptional Circumstances and Visa Refusals

 

Visa Refusal Protection: If a Non-European Union/EEA student is denied an entry or study visa by Spanish diplomatic authorities, a refund of 100% tuition fees and 80% administration fee will be granted provided that the student:

 

1. Presents official, unadulterated documentation confirming the visa refusal.

 

1. Demonstrates that the visa application was formally submitted to the consulate at least 60 days prior to the official intake start date.

 

iii. Did not use fraudulent, incomplete, or inaccurate documentation.

 

Administrative Retention: In all approved visa refusal refunds, SBS Swiss Business School Madrid will retain 20% of the administration fee to cover domestic processing and registration costs. If a student has already utilized the Admission Package to secure entry or residency within Spain (TIE) before withdrawing, no refund of the administration fee shall be granted.

 

Gross Fee Rule for Mitigating Circumstances: Any extraordinary refund requests based on severe medical emergencies or bereavement must be validated by the Academic Board. All calculations will be performed based on the Gross Standard Tuition Rate, retroactively nullifying any tuition reductions, scholarships, or financial aid packages applied at enrollment.

 

Notification to Immigration Authorities: If the student is on a student visa, withdrawal from SBS Swiss Business School Madrid will invalidate the student visa and immigration authorities will be notified.

Data Protection

All information provided to SBS Swiss Business School Madrid may be held on an internal database and can be used by SBS Swiss Business School Madrid and its authorized agents in accordance with applicable laws.

 

Cancellation or Changing of Programs and Locations.

If enrollment numbers for a specific program are not considered sufficient to run the program, SBS Swiss Business School Madrid reserves the right to cancel or move any offered program to another campus location. Where possible SBS Swiss Business School Madrid will try to offer alternative options to affected students.  

 

Admissions Policy

The admissions process at SBS Swiss Business School is in place to evaluate the suitability of each applicant to the intensive undergraduate and graduate business programs. Please note that all courses are taught in English, therefore the admissions team will assess the English level according to the standard required to follow the program.

 

Credit Transfer

The maximum number of transfer credits earned from institutions other than SBS Swiss Business School Madrid is 120 ECTS, or to the value of this for bachelor level programs. Those students who wish to transfer more credits will be required to contact the Admissions team for further instruction. Students who wish to study one of the master level programs and wish SBS Swiss Business School Madrid to consider transfer credits must make a separate application to the Head of Admissions.  Such a situation will be considered on a case by case basis.

 

Student Visa

It is the student’s responsibility to apply for a student visa if required. SBS Swiss Business School Madrid will provide all documentation required upon enrollment.

In addition, for visa purposes, the student must meet the full-time student residency requirements of the campus host country.